In this chaotic and extreme age, business leaders must demonstrate an unprecedented level of passion, determination, foresight, dedication and fearlessness. People won't follow empty rhetoric, but they will respond to significant, meaningful and dramatic action. As an Extreme Leader, you need the ability to influence, the power to transform and the courage to change the world of your company, your customers and your industry. In "The Radical Leap," Farber shows you how to use the LEAP framework - Love, Energy, Audacity and Proof - to do just that, and radically improve your organization and your life.
Whatever the challenge at your company - improving customer service, coping with change, inspiring transformation, improving corporate culture, recruiting and retaining great talent, building teamwork, fostering innovation - it all comes down to this: someone has to do something significant and enlist others to help. Someone, in other words, has to take accountability. Someone has to lead. And it doesn't have to be the boss. Leadership, ultimately, has nothing to do with the title on your business card or your position on the organizational chart. It's about who you are and what you do to change things for the better, regardless of your "place" in the company. In "Radical Accountability," Farber will show you personal strategies for being the architect of transformation from any position or level in the company.
We all know that customer satisfaction is no longer enough. But creating a consistently mind-blowing "WOW!" experience for your customers demands imagination, empathy and creativity from every employee in your company. What are you doing about it? Farber offers four qualities that you, as an Extreme Leader, must demonstrate to create customer-obsessed business people at every level of your organization: Passion, Obsession, Creation and Exhilaration. Drawing on provocative business cases, research and personal experience, Farber will take you beyond the conventional customer service wisdom and into the realm of customer love.
Psychiatrist and author, Dr. Carl Hammerschlag, said, "A visionary is the one who learns to see in the dark, not the one who describes it." Just when a business vision is the hardest to create, that's when people need it most. How do you build and communicate a picture of tomorrow when you're trying to make it through the chaos and commitments of today? Drawing on several cases and proven practices, Farber will help you to create and articulate a vision of your piece of the organization. You'll learn practical strategies to build commitment and inspire action in yourself and in others.
Steve Farber is the president of Extreme Leadership, Incorporated - an organization devoted to the cultivation and development of Extreme Leaders in the business community. His book, The Radical Leap: A Personal Lesson in Extreme Leadership is a recipient of Fast Company magazine's Readers' Choice Award and was named one of the ten best business books of 2004 by the on-line resource, CEO Refresher. His second book, The Radical Edge: Stoke Your Business, Amp Your Life, and Change the World, was hailed as "a playbook for harnessing the power of the human spirit." He is a contributor to the anthology, Leading Authorities on Business: Winning Strategies From the Greatest Minds in Business Today, and is the author of the audio series, Extreme Leadership: In Pursuit of the O.S.M.
A subject-matter expert in business leadership and a frequent guest on news-talk shows around the country, Steve is a senior-level leadership coach and consultant who speaks 90 to 100 times a year to a wide variety of public and private organizations in virtually every arena, from the tech sector to financial services, manufacturing, health care, hospitality, entertainment, retail, and even the US government.
In 1989, after having run his own financial services company, Steve devoted his professional life to the field of leadership development and has been at it ever since. He was director of service programs at TMI, an international training consultancy, and then worked for 6 years as Vice President and Official Mouthpiece (that's what it said on his business card) of The Tom Peters Company where he met several of his mentors including author/gurus Tom Peters, Jim Kouzes and Terry Pearce. In 2000, Steve established his own company, Extreme Leadership, Inc, where he is president and CEO. Steve is also the co-founding director of The Center for Social Profit Leadership, a non-profit organization formed to serve the leadership development needs of social entrepreneurs, and he sits on the Board of Directors of the world-renown program, Up With People, a global leadership program for students from 18 to 29 years old.
Coaching and inspiring Extreme Leadership at all organizational levels is Steve's passion, and he does so with a style that is part strategist, part social commentator, part comedian, and all energy.
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Keynote Fee: $15000 - $20,000
(fee includes travel)
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"Steve captures his audience early and they never let go. With his skillful use of wit, humor and real stories, he educates his audience about LEAP. His is a keynote second to none."
- St. Luke's Hospital and Health Network
"I very much enjoyed your presentation at the Leadership Forum yesterday...I aim to set some new goals for my department - mainly about my own style of leadership and how I approach my role. Thanks for some new insights and a renewal and confirmation of others."
- Methodist Health System