Solarzar Steven Dellaporta
Your employees will know how to make bad customer service great.Your employees will know how to build customer loyalty.
Your employees will know how to be a Customer Service 'ACE'.
Programs
Customer Service Magic
Customer Service Magic is for people and businesses that rely on customers for success. This magical session will teach you secrets that we can apply immediately. Customers are relationships, and the best relationships are returning customers and customers who refer business to us.
Be a Customer Service ACE:
Attitude + Communication = Excellence.
Customer Service is Relationships, Relationships are all about Communication, and Communication is based on Attitude.
Learn Listening skills, Communication skills, Telephone skills, Conflict Management skills.
Customer Service is everyone's business. Make it your business.
Speaker Information
Solarzar Steven Dellaporta is a Master Trainer, Award winning Speaker and Magician who has lived many lives in one.:
From his teenage years living on the streets on the East coast,
To a 21 year career in the U.S. Marine Corps going through the enlisted ranks to the officer ranks,
To creating his own business and consulting with the Department of Defense
Solarzar has experienced many different elements of life.
His journey of leadership, customer service, creativity, goal-planning, presentation skills, and magic is based on being there. From a high school dropout to the Principal of a publicly-traded company specializing in computer systems design and development, he has a wealth of experience that he shares in his powerful, life-changing presentations.
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