Ruby Newell-Legner
Programs
Great Customer Service
Starts with Giving your Employees
the Skills they Need to Succeed
You know that the best customer
is a loyal customer.someone who loves your business and wants to tell the world about it. But does your staff know it? Do they know how important their role is in creating loyal customers? More importantly, do they have the skills to make a positive impression with every customer encounter?
Speaker Information
Ruby Newell-Legner, one of the most sought after customer service experts in the Leisure Industry. I've worked with Powerhouse organizations like General Electric, The Jumeirah Group and the Pittsburgh Steelers Guest Relations Staff, The United States Navy MWR, and over 300 Municipalities. They all know the value of my message, and have entrusted me with the training of their staff ... so should you!
For over two decades, I have been helping organizations like yours build strong alliances between management and the staff they supervise and front line staff and the customers they serve. I have given them the tools to make exceptional customer service a way of life.
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