Ron Karr
Programs
Great Customer Service
A close-up look at what it takes to provide customers with Great Customer Service. This Keynote, geared towards action and results, is lively, content rich, inspirational and is based on Ron Karr's top-selling book, The Complete Idiot's Guide to Great Customer Service.
During this program, participants learn:
What customers look for in service
The power of a clear vision
How to gauge whether their actions support their purpose
How to communicate with different customer behavioral styles
How to become an invaluable resource to customers
Speaker Information
Ron Karr offers his audiences and consulting clients the real world business success and knowledge he gained during a highly successful career in sales and management. He also brings to the platform more than 20 years of success speaking to hundreds of organizations throughout the world. His key areas of expertise include sales, negotiations, customer service and productivity. He has conducted seminars and keynote addresses before organizations of all sizes on three continents. His client list includes Hewlett Packard, Morgan Stanley Dean Witter, Met Life, Sprint, Marriott Hotels, UPS, Hertz, Agfa and Cognis Chemical, among others.
Ron is also author of the acclaimed book The Titan PrincipleŽ, The Number One Secret to Sales Success (Chandler House Press) and co-author of The Complete Idiot's Guide to Great Customer Service (Macmillan Books- 1997).
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