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Robert Landau

Programs

How to Make Customer Service FUN

Your employees feel 100% valued, happy and motivated at work!
Your Customers totally loyal and will constantly come back for repeat business time and time again!
Your bottom line way above where you want it to be all in the name of effective and FUN Customer Service initiatives!

Fascinating facts, unbelievable real-life stories, engaging role playing and FUN-filled exercises make for sessions that will give participants the tools they need to make your business what it should be...a FUN, professional, positive place to work both behind the scenes and with Customers as well, which is true Customer Service, from the inside out.

Speaker Information

Robert Landau has delivered over 2,100 presentations over the course of his 17 year speaking career. Robert's specialty centers around injecting FUN and POSITIVITY into your business. Landau's "The Positive Leader" program has had proven results on a national basis. What's the outcome from businesses that have booked him? Stronger and successful communication, leadership and customer service on all levels of your operation!

An accomplished actor in New York City, then a celebrated international Cruise Director for 10 years with major cruise lines, Landau was known for bringing FUN and POSITIVITY to various cruise ships that needed help in the areas of passenger satisfaction and bottom line profit. Robert also served as the Vice President of FUN for a leading national senior retirement community development company and also works with Activity Directors nationwide to create innovative programming with FUN and POSITIVITY in mind.

The author of three unique and innovative books, How to Make Customer Service FUN, How to Make Leadership FUN and How to Make Communication FUN, Robert is known for his innovative and unique presentation skills that yield positive, productive results. An effective, entertaining and motivational speaker, Robert also keeps his calendar active by consulting and training in his area of expertise.

Testimonials