Rob Bell

Programs

Customer Service Excellence - Make 'Em Say "WOW!"

Rob focuses on Make 'em Say "WOW!" Customer Service to transform and elevate customer service throughout organizations. You, your co-workers, and employees will learn to do just that with Rob's valuable training. Keep customers happy and coming back for more!

Speaker Information

Rob Bell began teaching his customer service and communication techniques early in his tenure as Personnel Development and Education & Training Director for Dick's Supermarkets, Inc. Drawing on 25+ years of experience in leadership roles, customer service, and training, Rob makes it simple, clear and FUN to improve customer service and gain leadership skills.

Before becoming Dick's Supermarkets' go-to-guy for training, as a recovering CPA, Rob worked as the accounting manager for a large trucking company, an auditor, and an adjunct instructor at the University of Wisconsin - Platteville. Rob now tours the country teaching the principles that have helped hundreds of companies and organizations improve their communication strategies.

Rob's warmth and humor shine through in each presentation, allowing participants to gain insight into numerous aspects of corporate communication while giving them the tools to bring that insight into action.

Now Rob brings his high power message to companies world-wide. Rob's presentations are high-energy and feature real-life anecdotes that are as fun as they are meaningful. Participants leave Rob's presentations "fired up" and supplied with the techniques they need to meet and exceed company goals and expectations.

Rob Bell

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Testimonials

"Dear Rob, Thanks again for providing such wonderful customer service skills training sessions with our staff. Your presentation was energizing and the content was right on target with our performance standards for providing excellent customer service. You had everyone, from Retail Banking to Mortgage Lending to Loan and Deposit Operations saying, WOW!" Anne E. Godare, SPHR, Training Director/Security Officer, First National Bank & Trust