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Rick Brinkman, ND

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Programs

Dealing with People You Can't Stand

In an energetic, humorous manner, Dr. Brinkman's message hits home with situations people find themselves in every day, and empowers them with practical skills. Communication is like a phone number, we need all the digits to get through and we need them in the right order. When we don't pay attention to our communication and its effects on people we often create difficult situations for ourselves. By becoming a conscious communicator, having the skills and knowing the specific strategies to handle various problem behaviors, you empower yourself to be successful in bringing out the best in people (even at their worst).

Love Thy Customer

In this program you will better understand thy Customer to see yourself, and the world, as your Customers do. You will learn to master the unconscious signals you send that makes or breaks your relationship with Customers. This session will also focus on how to turn an upset Customer into your most loyal Customer as well as a 5 step approach to diffuse anger, establish control of a situation and move to constructive solutions. Love Thy Customer is sure to eliminate the all-too-common stresses and challenges associated with dealing with customers.

Conscious Communication & Leadership: The Leader's Role as a Conscious Communicator

In a time of rapid change where the need to do more with less exists, leaders must create an inspiring environment, empower others, give useful feedback, create an attitude of continuous improvement, and rally people around greater visions and goals. After this presentation, leaders will feel empowered to be great communicators and bring out the best in their teams.

Cage Rattling 101: How to Thrive on Chaos, Embrace, and Create Change

In a rapidly changing world, innovation is not about getting ahead; it's about simply surviving. How do you embrace change instead of resist it? Depending on which you choose, you can get stressed and lose your energy, or you can be enlivened with more energy. In this keynote, Dr. Brinkman demonstrates how to get in a flow with change, how to look at what you do every day and see it in a new way, and how to take an attitude of continuous improvement.

Speaker Information

Dr. Brinkman is best known for his Conscious Communication© expertise conveyed to millions of people via keynotes and trainings, radio, television, print interviews, and numerous award-winning books, videos and audio programs. He has been touring nationally and internationally since 1980 sharing his human behavior insights and practical communication strategies in his trademark entertaining and educational style.

Dr. Brinkman has received numerous awards including Funniest Speaker of the Year by the Sales Forum and the Institute for Management Studies Distinguished Faculty award. He is the coauthor of Dealing With People You Can't Stand, an international best seller translated into seventeen languages. In 1988 he was one of only 15 people selected by the Tom Peters Group to present the In Search of Excellence and Thriving on Chaos programs. He is a regularly featured speaker for Young President's Organization, and many associations and corporations.

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