It does not matter what kind of widget your company produces, or what type of information systems you manage, you are in the people business. If you are in the people business, then you are in the customer service business. Customer service is you, and it is the easiest service to provide. In this presentation, Ray will show you through real life examples and common sense how to provide exemplary customer service and set the standard that others will want to follow. Someone has to be a leader, why not you?
Ray Saint has been building leaders and teaching others to be successful on purpose for most of his adult life. He has lead by example and speaks from experience. As a Certified Protection Specialist and having graduated at the top of his class from Executive Security International (ESI) in 1989, Ray has first hand knowledge and hands on experience in areas including profiles of terrorism, observational psychology, combat and defensive shooting, executive protocol, personal protection, hand to hand combat and escape and evasive driving tactics. He has provided personal protective services to World Leaders and corporate executives throughout North America.
As a Director of Safety and Employee Development in a corporate setting, Ray has developed and implemented unique training programs for maximizing potential in companies employing from five hundred to six thousand employees.
As a professional speaker and published author, Ray will re-energize you, your company, organization, or association. Through the use of the tools in his new book, "It's great to be you," Ray will guide you to develop a greater understanding of your role as the "I" in Team," to encourage and enable you to incorporate success in your life, at home, at work, or at play.
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