Mike Dandridge
Programs
Secrets to Crafting a Compelling Customer Experience
Are you still telling your customers you offer the best price, service, and quality? Well, stop wasting your breath, because all they hear is "blah, blah, and blah!" People have discovered that they can find the best price, service, and quality without ever leaving the comfort of their pajamas. So what can you offer that they can't get online? The answer lies in the Personal Experience Factor and how well yours measures up will determine the degree of your success in the future of your business.
Speaker Information
Before becoming a full-time speaker and author Mike enjoyed a twenty-four year career in sales and marketing in the industrial sector. While still employed by Rexel Inc., he grew a struggling electrical supply house in a small central Texas town into the most profitable location in the nation within twelve months. That success became the inspiration for his book, "The One Year Business Turnaround."
The book led to an invitation from Rexel's vice-president for Mike to speak at the annual conference of corporate executives and managers. Encouraged by the response he received from his company audience, Mike was ready for a new challenge. So, leaving behind the security of a "day job," he offered his services to the world at large. Now he spends his time speaking and writing about the "Personal Experience Factor" (opens blog in new window) in Customer Experience Architecture.
View Video
Print Bio
Add Speaker to Cart
Keynote Fee: Call For Quote