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Michael Broome

Programs

The People Business

Regardless of your profession, Michael says "we are all in the people business." He gives applicable ideas and comical examples about enhancing customer relations. Prospecting is important, but not as important as strengthening the bond with the most likely source of new business - existing customers.

Our ability to meet customer expectations increases through collaboration with peers. These partnerships occur when we bridle our ego, acknowledge others' skills, and celebrate their successes. Solution-oriented people seek the company of others who are wiser and more accomplished.

They also understand the value of accountability. As a result, they have colleagues, friends, and family to whom they can say, "I like myself better because of the person you have helped me become." We all have blind spots, and sometimes we need others to open our eyes.

Solution-oriented people know when to adhere to advice and when to lead by conviction. They know leadership is more than standing up and screaming "charge!" It is shown by the quiet way we demonstrate our empathy and values. It's refining our ability to listen and persuade, critique and praise, and laugh at our foibles. It's continuing to improve our people skills, taking responsibility in challenging times, and committing to causes greater than ourselves.

This program is emotionally powerful, intellectually penetrating, and spiced with the spontaneous good humor that is Michael's trademark.

Speaker Information

A graduate of Appalachian State University, Michael Broome designed his own academic major in leadership development and was elected twice as Student Government President. Within a few years of graduation, he began addressing any group composed of two or more; during the last fifteen years he has become one of the most sought after speakers in his profession. Over 2500 audiences from the ranks of Fortune 500 Corporations and professional associations throughout North America and the world have utilized his services. Broome's clients have included such prestigious groups as The Million Dollar Round Table, Congressional dinners and a barbecue and goat-dipping in Spearfish, South Dakota. He has shared the podium with noted politicians, journalists, athletes, CEOs, and Otis the Drunk from "The Andy Griffith Show."

Broome and his wife have three children, and their home is nestled in the middle of their 1000-acre farm where Broome grows hay and raises cattle as a sideline. He says farming is the most satisfying way that he knows to lose money. His primary hobby is building habitats and planting food plots for deer, quail, ducks, and the species with whom his wife says he has the most in common, the wild turkey. The Broomes, who are active in their faith, are involved with numerous youth organizations, and have created a special summer camp for teens from residential children's homes and foster homes.

Testimonials