Few people are "natural born leaders," but leadership can be learned and this presentation teaches it. You'll get a practical blueprint for creating leaders at every level in your organization and learn how to reach new heights.
Develop your own leadership ability by going wider and deeper into the leadership experience. Learn how personal and organizational crises--failures and brokenness--impact the development of a leader.
The basis for Mark Sanborn's International Bestselling, The Fred Factor, this presentation will reveal the secrets of extraordinary individuals who have learned how to reinvent themselves and their work to create added value for customers and colleagues without spending more money to do it. If you are looking for a high-content presentation that will educate, entertain, and impact this is the speech.
Successful organizations need a comprehensive service strategy and techniques people can use to achieve service excellence. Being "nice" to customers isn't enough. This presentation shows how to deliver the kind of superior service that most organizations only talk about.
Because of his ability to educate and entertain simultaneously, Mark Sanborn is known internationally as the high content speaker who motivates.
Mark is the president of Sanborn & Associates, Inc., an idea lab dedicated to developing leaders in business and life. An internationally recognized speaker and author, he has authored seven and coauthored five books, over 20 videos and numerous audio training programs on leadership, change, teamwork and customer service. His books include: The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary - a BusinessWeek and Wall Street Journal best-seller and Upgrade! Proven Strategies for Improving Personal and Professional Success. He has presented over 1700 speeches and seminars in every state and 10 foreign countries.
Mark is a member of Speakers Roundtable, consisting of 20 of the top speakers in the world today. He holds the Certified Speaking Professional designation from the National Speakers Association and is a member of the exclusive Speaker Hall of Fame.
View Video
Additional Materials
Print Bio
Add Speaker to Cart
Keynote Fee: $15000 - $20,000 plus expenses
Fee Note

"I was extremely pleased with your performance and overwhelmed that you hit every single key message about McDonald's that I gave you. You definitely exceeded our expectations."
- McDonald's
"Needless to say, Mark, you scored a home run with the way you integrated the facts about Doubletree into your message. Everyone in the audience was spellbound by the amount of information you had about our company. Kindly make sure to include the Doubletree Hotels Corporation to your list of many, many satisfied clients."
- Doubletree Hotels Corporation
"Your presentation to our top sales and marketing people and our business and marketing vice presidents, as well as our CEO, would be rated a 10 on a 1-10 scale."
- AMP Incorporated