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Kevin Freiberg

Recently named one of the "Top 30 Best Minds on Leadership" by Leadership Excellence Magazine, Dr. Freiberg is among the most influential voices on the speaking circuit today. Profiling revolutionary business leaders for over 20 years and creating roadmaps that help clients create their own revolutionary strategies for growth.

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Service from the Inside-Out

Service and loyalty are the result of leadership from the inside out—the consistent, diehard execution of a "people-first" service philosophy. This theme addresses the critical links between leaders who adhere to a "people-first" philosophy, turned-on, passionate employees who give something of themselves in addition to just doing the job and fiercely devoted customers who evangelistically tell your story.
The research is very clear. Companies known for world-class service, quality and hospitality work hard to create cultures (even in tough times) where employees feel honored and served; people truly trust and connect with each other; seamless collaboration translates into flawless execution and work is fun.
This theme allows you to borrow from the best and create your own "people-first" service strategy. We have written about many of the most admired companies and global service brands around and we're passionate about revealing the chutzpah and details behind their success.

Speaker Information

Entrepreneur...
Dr. Kevin Freiberg is the president of San Diego Consulting Group, Inc., a professional speaking and consulting firm dedicated to equipping leaders for a world of change. For over 20 years, Kevin has been profiling revolutionary business leaders in some of the world's most innovative companies. He has successfully turned those profiles into roadmaps that help clients create their own revolutionary strategies for growth.

Author...
Kevin is the co-author of the forth-coming NANOVATION: How a Little Car Can Teach the World to Think Big. In his international best seller, NUTS! Southwest Airlines' Crazy Recipe for Business and Personal Success, Dr. Freiberg uncovered the strategies that created the greatest success story in the history of commercial aviation. In NANOVATION, he takes you behind the scenes and shows you how, in the face of seemingly insurmountable odds, the people of Tata Motors created one of the greatest innovations in the auto industry since the Model-T. The Nano, dubbed The People's Car, is not only a 1 Lakh ($2500 USD) phenomenon that has taken the world by storm; it is a road map for sustained growth and long-term business success. Kevin and his wife, Jackie, are also the authors of BOOM! 7 Choices for Blowing the Doors Off Business-As-Usual! and GUTS! Companies that Blow the Doors Off Business-As-Usual.

Thought Leader...
Recently named one of the "Top 30 Best Minds on Leadership" by Leadership Excellence Magazine, Dr. Freiberg is among the most influential voices on the speaking circuit today. Dr. Freiberg has appeared on CNBC, CBS Sunday Morning and the CBS Morning News for his views on the critical links between leadership, corporate culture, innovation and exceptional customer loyalty. He has also appeared on the television series Lessons in Excellence for CNBC India. His articles and interviews have been published in the Wall Street Journal, Business Week, Washington Post, Investor's Business Daily, India's Economic Times, India's Business Standard, India's Financial Times and Capital Business & Finance Magazine of Dubai.

Executive Coach...
Dr. Freiberg has a global practice working with firms in Southeast Asia, Europe, Japan, India, the Middle East, Central and South America, as well as companies throughout the United States and Canada. Kevin helps business leaders better understand the impact of their choices, attitudes and behaviors on employee engagement, corporate culture, innovation, customer devotion and organizational performance. He has challenged corporate leaders all over the world to question the unquestionable, jettison the "incumbent" mentality, look beyond customer imagination for the next big thing and build companies that are hungry for change.

Professor...
Before becoming a full-time speaker and consultant, Kevin taught for eight years at the University of San Diego and San Diego State University, where he met his wife, Jackie. He received his bachelors' in English literature and masters' degree in speech communication from San Diego State; he earned his doctorate in leadership at the University of San Diego.

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