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Judi Moreo

Programs

Delivering Unbeatable Customer Service

The new wave of thinking, nationally and internationally, is that customer service is the interrelationship amongst ALL persons involved with the organization - externally and internally. It is no longer the job of a particular person to take care of customers.
Customer service covers every function. Everyone in the organization either serves the external customer or serves someone who serves the external customer.

In Delivering Unbeatable Customer Service, Judi focuses on how organizations can take a multifaceted approach to satisfying their customers which ensures customer retention and customer loyalty. This program is a performance improvement strategy that capitalizes on service as the competitive advantage and fosters world class service behaviors throughout your organization.

Speaker Information

Judi doesn't just talk about success...She Lives It! In 2003, the US Business Advisory Council named her "Nevada Business Person of the Year" and the Las Vegas Chamber of Commerce awarded her company, Turning Point International, with a "Circle of Excellence" Award. In 1986, the Chamber also honored her as "Woman of Achievement - Entrepreneur."

As an international business leader, Judi knows first hand what it takes to be successful...especially amidst political, social, and cultural differences. In 1991, she moved to South Africa and became an executive in South Africa's most prestigious media group. Today, she lives in Las Vegas, Nevada and serves as President of Turning Point International, a performance improvement company with offices in Las Vegas and Johannesburg. Her client list reads like a Who's Who of the World's Most Prestigious Companies and Organizations.

Judi served on the Boards of Directors of the Las Vegas Chamber of Commerce Women's Council, the Las Vegas Professional Speakers Association, the World Modeling Association, the International Association of Model Agents, and Women in Communication. The American Women in Radio and Television awarded her their "Outstanding Achievement and Community Service Award."

A speaker of both substance and style, Judi combines her wealth of knowledge and expertise with the inspiration of a motivational speaker and the humor of an entertainer to bring you a program guaranteed to enrich the lives of all who hear her.

Testimonials