John Tschohl
After using John you will believe that if you treat your customers and employees right they will take your business to the top."Focused solely on customer service for 30 years
Programs
Achieving Excellence
Through Customer Service
A customer service strategy is imperative in today's competitive marketplace. The importance of service must be recognized and addressed by everyone within an organization. Becoming a service driver organization requires a commitment by top management, proper training for each and every employee, and an empowered work force with customer friendly systems and procedures
Speaker Information
For the last 30 years, John TSchohl has solely focused on helping organizations drive a service culture through his state of the art research and ability to emotionally communicate the power of the service strategy.
As a service strategist, he shows firms how to crush the competition, rapidly build market share, and build a legendary brand. John has influenced millions of business executives worldwide. He will help you develop a detailed and aggressive strategy to keep your customers and prevent them from defecting to your competition.
Tschohl is dynamic, hard hitting, and inspirational. His experience and "guru" status provide the credibility critical to get management buy-in. He will create an emotional buy-in using measurable data that CEOs respond to. His books are especially recognized and highly esteemed by senior executives as the most powerful must-reads in Customer Service.
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