Jim Welch
Programs
"Discover New Emotional Connections That Build Customer Loyalty"
How do you increase and sustain customer loyalty? Do you have a specific plan in place? We will review the steps of how to build a high-impact customer loyalty growth plan focused around unique, higher level, emotional connections with your customers. You will learn how to apply cutting edge, sustainable growth strategies that drive real world results.
Speaker Information
President and Founder of "The Growth Leader, Inc.", Jim brings over 25 years of marketing leadership
passion working for Hallmark and Procter & Gamble, two of America's most iconic brands. Jim has hands-on
Senior Vice-President and Chief Marketing Officer leadership experience and a consistent track record of utilizing proven techniques to effectively lead teams that achieve winning top line and bottom line results. His
teams consistently ranked in the top 5% of Gallup Survey scores of engaged employees at all levels. Jim combines
energy, passion, tenacity and commitment in order to facilitate growth.
Jim has a proven track record of creating strategic constructs, finding what matters, and effectively leveraging key growth drivers to win.He created and implemented strategic brand and category marketing plans with key retail customers that consistently produced strong retail results including the Gold Crown independent store network, Wal-Mart, Walgreens, Target, CVS, Longs, Kroger and other key customers. Jim introduced compelling retail marketing initiatives which resulted in placing $2.6 billion of mass retailer customer business under contract.
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