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Jeff Gee

Programs

SuperService: Even When You Don't Feel Like It! Even When They Don't Deserve It! and The Winner's Attitude.

Often underestimated is the statistical link between employee commitment, customer service and growing the customer base. A 5% increase in customer loyalty can increase profitability by 25-80%. As demonstrated by our clients, SuperService© improves both employee and client attrition rates.
Participants are given the understanding and tools to change their attitude and mindset so that they are able to connect with their customers - both internal and external. In particular, they experience how not to be 'at the mercy' of the customer - internal or external. Finally, they walk away feeling touched, moved and inspired which enhances their desire to serve.

Speaker Information

Featured on major television networks, Jeff Gee has shared his expertise and knowledge on customer loyalty to millions of viewers. Jeff Gee is also the author of SuperService: Even When You Don't Feel Like It! Even When They Don't Deserve It! and The Winner's Attitude.
Jeff Gee currently boasts an impressive client list with companies the likes of Motorola, Culligan and 3COM (formerly US Robotics). Jeff Gee challenges his audiences to be the best they can be. Participants in his talks, workshops and trainings gain the skills and confidence to boost their work performance, which enhances their companies' overall effectiveness and bottom lines.
More About Jeff Gee. . .
Jeff Gee tackles serious topics with humor and candor, teaching his audiences to look first at what they do to create change, rather than wait for the other guy to make a move. His uplifting attitude empowers people to achieve lasting, continuous personal and professional success. Jeff Gee's remarkable SuperService™ Curriculum has been revered as "absolutely amazing" and "one of the best" by such companies as Underwriters Laboratories, Computer Associates and Pepsi.Featured on major television networks, Jeff Gee has shared his expertise and knowledge on customer loyalty to millions of viewers. Jeff Gee is also the author of SuperService: Even When You Don't Feel Like It! Even When They Don't Deserve It! and The Winner's Attitude.
Jeff Gee currently boasts an impressive client list with companies the likes of Motorola, Culligan and 3COM (formerly US Robotics). Jeff Gee challenges his audiences to be the best they can be. Participants in his talks, workshops and trainings gain the skills and confidence to boost their work performance, which enhances their companies' overall effectiveness and bottom lines.
More About Jeff Gee. . .
Jeff Gee tackles serious topics with humor and candor, teaching his audiences to look first at what they do to create change, rather than wait for the other guy to make a move. His uplifting attitude empowers people to achieve lasting, continuous personal and professional success. Jeff Gee's remarkable SuperService™ Curriculum has been revered as "absolutely amazing" and "one of the best" by such companies as Underwriters Laboratories, Computer Associates and Pepsi.

Testimonials