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Howard Hyden

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What's Your Company's DNA?
Drive Change Before Your Customers Do

The DNA for your company and your competitors' companies may be 99% the same, but that tiny 1% difference determines whether customers choose you or the competition. Today's success stories are not driven by companies that react to shifts in the environment, but companies that stay ahead of the trends. How? Increase your organization's "Learning Velocity". Walk away from this presentation with three powerful questions and immediately implementable tools that will help drive change in your organization

Speaker Information

Howard Hyden brings over 25 years of hard-won business acumen and hands-on experience to the podium. His well-earned reputation for turning companies around began early in his career when he led a division of Control Data, a Fortune 100 company with over 53,000 employees, to new records for service and quality in just 14 months. Howard performed extensive research in organizational development and behavior change and integrated these concepts with the discipline of marketing. Armed with this knowledge and his past experiences, Howard has developed a proven methodology and tools for transforming organizations into a customer-focused culture. His knowledge and expertise quickly gained him the reputation for being "the expert" on the subject of Customer Focus.

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