A carry-over from the 90's, Excellence, Service, and Quality are still the key ingredients to keep today's customers and bring in new ones. Proven steps and tips will show you how.
Ed Scannell is a best-selling author, an accomplished speaker and a professional trainer with over 30 years experience in the field of human resources.
An active member of the National Speakers Association, Edward E. Scannell has given more than a thousand presentations, seminars and workshops across the U.S. and in several overseas venues. Equally involved in both civic and professional organizations, he has served on the Boards of Directors of a number of groups, including the Tempe Arizona Chamber of Commerce, The American Society for Training and Development (ASTD), Meeting Professionals International (MPI), and the National Speakers Association.
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