Dean Lindsay

Sales-and-Networking Guru

Programs

Cherishing Customers: Customer Relationships on the MEND

Customer service can be the difference between success and failure. The innovative Cherishing Customers program encourages participants to internalize three power truths about customers while introducing them to the unique and powerful MEND model for inspiring true customer loyalty.

Cracking the Networking CODE: 4 Steps to Priceless Business Relationships

To build priceless business relationships, you need to constantly look for ways to help other people progress. The four letters that make up the word CODE stand for the four steps consistently taken by the most effective 3) networkers to build truly priceless business relationships.

1) Create Personal Curb Appeal:

Effective networkers feel successful and display a genuine desire to help others progress. They look and act the part of someone you would want to have in your corner.

2) Open Face-to-Face Relationships:

Effective networkers connect with new people everywhere they go. They also research the various networking event options and commit to a networking strategy.

3) Deliver Solid First Impressions:

Effective networkers know their first impression sets the foundation for all future impressions, and they make sure it's a good one.

4) Earn Trust:

Effective networkers follow up and keep in touch. They continually find ways to help - to 'be progress' for those in their network. This is where most ineffective networkers drop the ball.

The Making of a Progress Agent: Be Progress -- Have a Big PHAT Day

Businesses are increasingly being forced to deal with change while attempting to meet organizational goals. We resist change. We embrace progress. This talk is designed to empower audience members to commit to continually taking steps towards personal and organizational goals, to formulate a healthy attitude towards change and to utilize the Six P's of Progress to sell themselves on the benefits of continual action. Participants are encouraged to continually Be Progress for co-workers, prospects and clients.

Diving for Referral Pearls: Cultivating Quality Referrals

Quality Referrals are vital for progress in today's business market. Quality referrals can be cultivated and this session shows you how. A Quality Referral is BORROWED Trust and in Diving for Referral Pearls Dean hares proven ways to build that trust.

Speaker Information

Hailed as a 'Sales-and-networking guru' by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that empower progress in sales, service and workplace performance. His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo!).

Dean is a featured contributor to Executive Travel, Sales and Service Excellence and the American Management Association's Moving Ahead magazine as well as the nationally distributed audio publication Selling Power Live. Clients include: New York Life, American Airlines, Ericsson, Pacific Life & Annuity, American Express,Washington Mutual, Office Max, DART, Phillip Morris, Haggar Clothing Company, Sun Microsystems, Chase Bank, Nationwide Floor and Window Coverings, Bell Helicopter, the Independent Insurance Agents of Texas, Raytheon, and Western Union.

Dean Lindsay's best selling business book, Cracking the Networking CODE:
4 Steps to Priceless Business Relationships is Recommended Reading by the United Professional Sales Association and Profit magazine and has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others. Jay Conrad Levinson - the author of Guerrilla Marketing, thought so much of Cracking the Networking CODE that he wrote the book's foreword.

A cum laude graduate of the University of North Texas, Dean presently serves on the Executive Advisory Board for UNT's Department of Marketing and Logistics as well as the Board of Directors for UNT's alumni association. Dean is an avid runner and has completed the Stockholm Marathon in Stockholm, Sweden, and the Motorola Marathon in Austin, Texas. He lives in a suburb of Dallas, Texas, with his wife Lena and their two strong and wonderfully nutty daughters, Sofia and Ella.

Max Derden, a partner with PricewaterhouseCoopers LLP says: "Dean Lindsay is one sharp and funny guy. I have been in the business arena for over forty years and we have needed Dean Lindsay's unique voice for far too long." The Dallas Business Journal selected Mr. Lindsay as one of "D-FW's Rising Stars Under Forty in The Business World Today".