Dan Chenoweth
Programs
Customer Service: The Ultimate Competitive Advantage
Customer service can mean the difference between success and failure. As more products and services become commodities, the way they are delivered is as important as what is delivered.. The key to success is maintaining the perceptions you want your customers to have. This presentation shows you how.
Speaker Information
Dan Chenoweth, MBA/CPA, is a highly sought after business consultant who, in addition to heading his own consulting firm, is a popular speaker, author, and educator. Mr. Chenoweth is also a Discussion Leader for Executive Education, a company that creates and delivers continuing education seminars for corporate financial managers in North America. Dan's more than 25 years of experience in executive level positions cover a wide array of industries, including telecommunications; printing and publishing; heavy equipment manufacturing; and apparel manufacturing. Our focus is on organization leadership; business process analysis and improvement; project management; strategic supplier relationships; team development; and change management. We help clients take their strategy to the bottom line.
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