Carolyn Merriman
Programs
Listening to You and Your Customers
Corporate Health Group's first plan of action is simple: We listen to you and your customers. This upfront analysis provides a clear picture that allows us to work with you to develop strategies, tactics and plans to make your service effort a key part of your organization's culture.
The model we create for you is specific to your organization and includes specific measures for success so that you know what's working at every step along the way. Examples of measures include: customer satisfaction scores, financial measures and market share.
Speaker Information
Carolyn Merriman is the founder and president of Corporate Health Group (CHG). Her extensive experience in sales, marketing, and management was through her work in the insurance and healthcare industries. She provides consultation for strategic and business planning, occupational health, physician relations, call centers, marketing and sales. She and her team are known for truly understanding the healthcare environment, having the ability to build strategy and support the client through a hands-on approach to implementation.
Carolyn has served as faculty and presenter for several healthcare associations such as ACHE, AHA-SHSMD, The Forum, Physician Referral and Health Information, AHA-ASHHRA and Ryan-NAOHP. She is a noted speaker and contributing author for healthcare periodicals, and co-author of Physician Relations Today: A Model for Growth, and co-author of A Comprehensive Guide to Occupational Health Sales and Marketing.
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