Carol Ritz
Programs
World Class Customer Service
In today's volatile economy, quality customer service is the competitive edge for all service organizations. Learn how to gain the loyalty and trust of your internal and external customers and how to remain calm in the most demanding situations
Speaker Information
Carol is a gifted story teller with wit and wisdom to help audiences "Create a Ritzy Future". She holds a Masters Degree in Change Process from The Ohio State University, led change at the Ohio Department of Education, taught management at the collegiate level and worked with an international management consulting firm before starting her speaking business in 1988.
In a Performance Evaluation from the National Speakers Association requiring a 7.5 rating out of a total of 10 points, Carol's clients responded with a 9.70 overall rating!
Audiences throughout the United States, Australia, England, Scotland, Puerto Rico, Bahamas, Mexico and Canada applaud Carol's versatility as an inspirational and dynamic speaker.
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