"None compare in service and skill to the Speakers Connection. They work hard to make sure I get exactly what I am looking for. In one word, the difference is 'relationship.' ".
Craig Dalley
Nature’s Sunshine Products
Bob Farrell

Featured Speaker: Bob Farrell

Farrell's famous "Give 'em the Pickle" story applies to every type of business that wants to give that extra level of service and keep customers coming back. Focused on providing service excellence at every level and exceeding customer expectations at every opportunity, he explains that real companies and successful employees do four things:

  • Make serving others the number one priority,
  • Choose a service-oriented attitude,
  • Set high service standards and live them every day, and
  • Commit to teamwork.

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"Give 'em the pickle!' has the ability to be understood by all levels of customer service. A 20 year veteran can use and relate as well as a brand new associate in training!!!!"

- Stop & Shop

Featured Topic:

Innovation


Joe Calloway

Extraordinary companies are, by definition, different from their competitors. The critical differences... Click Here