Craig Dalley
Nature’s Sunshine Products
Featured Speaker: Bob Farrell
Farrell's famous "Give 'em the Pickle" story applies to every type of business that wants to give that extra level of service and keep customers coming back. Focused on providing service excellence at every level and exceeding customer expectations at every opportunity, he explains that real companies and successful employees do four things:
- Make serving others the number one priority,
- Choose a service-oriented attitude,
- Set high service standards and live them every day, and
- Commit to teamwork.
"Give 'em the pickle!' has the ability to be understood by all levels of customer service. A 20 year veteran can use and relate as well as a brand new associate in training!!!!"
- Stop & Shop
Featured Topic:
Innovation
Joe Calloway
Extraordinary companies are, by definition, different from their competitors. The critical differences... Click Here
